Terms of service

TERMS & CONDITIONS

Last Updated: 13 Jun 2026

Welcome to Rudraraj Enterprise. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. ABOUT US

This website is owned and operated by Rudraraj Enterprise.

Throughout these Terms & Conditions, the terms "we", "us", "our", and "Company" refer to Rudraraj Enterprise.

The terms "customer", "user", "you", and "your" refer to any person accessing or using this website.

2. ELIGIBILITY TO USE THE WEBSITE

By using this website, you represent and warrant that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information provided by you is accurate and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. PRODUCTS AND SERVICES

Rudraraj Enterprise offers South Indian traditional wear, ethnic clothing, apparel, accessories, and related products through its website.

We make every reasonable effort to display product information accurately. However:

  • Product colors may vary due to monitor settings and photography conditions.

  • Minor variations in fabric texture, weaving patterns, embroidery, stitching, or craftsmanship may occur.

  • Product measurements may have slight manufacturing tolerances.

Such variations shall not be considered defects.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased.

  • Discontinue products at any time.

  • Modify product specifications without prior notice.

  • Refuse or cancel orders when stock becomes unavailable.

In such situations, customers will be notified and eligible refunds, if applicable, will be processed.

5. PRICING

All prices displayed on the website are in Indian Rupees (INR).

While we strive to maintain accurate pricing, errors may occasionally occur.

We reserve the right to:

  • Correct pricing errors.

  • Modify prices without prior notice.

  • Cancel orders affected by pricing inaccuracies.

If an order is cancelled due to a pricing error, any amount received from the customer will be refunded.

6. PAYMENT TERMS

We accept payments through authorized payment gateways and approved payment methods available on the website.

By placing an order, you represent that:

  • You are authorized to use the selected payment method.

  • The payment information provided is accurate and lawful.

  • The transaction does not violate any applicable laws.

Orders will be processed only after successful payment authorization.

7. ORDER ACCEPTANCE AND CANCELLATION

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Payment verification issues

If an order is cancelled after payment has been received, the applicable refund will be processed.

8. SHIPPING AND DELIVERY

Shipping timelines displayed on the website are estimates and should not be considered guaranteed delivery dates.

Delivery may be affected by:

  • Courier partner delays

  • Weather conditions

  • Government restrictions

  • Public holidays

  • Remote location accessibility

Rudraraj Enterprise shall not be liable for delays beyond its reasonable control.

Customers are responsible for providing accurate shipping information.

9. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds shall be governed by our separate Return, Exchange & Refund Policy available on the website.

By placing an order, you acknowledge and agree to the terms contained in that policy.

10. USER RESPONSIBILITIES

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with website functionality.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to website systems.

  • Provide false or misleading information.

  • Engage in fraudulent transactions.

Violation of these provisions may result in suspension or termination of access.

11. INTELLECTUAL PROPERTY RIGHTS

All content available on this website including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Product descriptions

  • Graphics

  • Videos

  • Website design

  • Written content

is the exclusive property of Rudraraj Enterprise or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

12. USER GENERATED CONTENT

If customers submit reviews, feedback, testimonials, photographs, comments, or other content to our website or social media platforms, they grant Rudraraj Enterprise a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, publish, and display such content for promotional and business purposes.

We reserve the right to remove any content deemed inappropriate, unlawful, offensive, or misleading.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites for customer convenience.

We do not control or endorse such websites and shall not be responsible for:

  • Their content

  • Their privacy practices

  • Their products or services

  • Any losses arising from their use

Users access third-party websites at their own risk.

14. DISCLAIMER OF WARRANTIES

The website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Rudraraj Enterprise disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Continuous website availability

We do not guarantee that the website will be error-free, uninterrupted, or free from harmful components.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Rudraraj Enterprise shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of:

  • Website usage

  • Product purchases

  • Delayed deliveries

  • Service interruptions

  • Technical errors

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

Similar liability limitations are standard in eCommerce terms and conditions.

16. INDEMNIFICATION

You agree to indemnify and hold harmless Rudraraj Enterprise, its directors, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from:

  • Violation of these Terms & Conditions

  • Misuse of the website

  • Breach of applicable laws

  • Infringement of third-party rights

17. FORCE MAJEURE

Rudraraj Enterprise shall not be liable for failure or delay in performance resulting from events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Epidemics

  • Government actions

  • Transportation disruptions

  • Internet outages

  • Labor disputes

18. MODIFICATIONS TO TERMS

We reserve the right to update, amend, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

19. GOVERNING LAW AND JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India. Similar jurisdiction clauses are commonly used in Indian eCommerce terms. 

20. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact:

Rudraraj Enterprise
Email:  info@rudhraraj.com
Phone: +91 87901 28878
Address:  Flat No. 102, Aavasa Arcade,
Road No. 3B/4B, Bachupally Nandanavanam Colony,
Hyderabad, Medchal Malkajgiri,
Telangana – 500090